Customer Acquisition · 2026

How to Get Customers for a Solar Business

A step-by-step plan for residential solar installers to land their first 5 installs and scale beyond broker leads. Real channels, real math, real timelines.

Most new solar installers run two acquisition channels: broker leads (expensive, shopped to competitors, low close) and door-knocking (high cost per closed install, brutal on reps). Established installers add Facebook ads and Google ads, which produce mostly tire-kickers. The installers who break out of this loop run mailed solar quotes — and most of them got their first 5 closes from a single $1,000 campaign.

This guide walks through the exact path from zero customers to a predictable solar pipeline.

The first 5 installs: a single campaign playbook

If you're starting from zero, run this exact 45-minute setup:

  1. Pick a target neighborhood. $400K+ median home value (homeowners can write $15K–$40K checks or qualify for financing). Mostly south-facing roofs (check satellite view). 50–150 homes is the sweet spot for a tight first campaign.
  2. Render the street with Solar Launch. Type in the street name. AI renders every viable roof with solar panels. Google Solar API models 25-year savings per home. Free to render — you pay only when you mail.
  3. Mail at $1 per home. 100 postcards = $100. Each shows the homeowner's actual roof with panels installed, their projected monthly savings, and a QR code to a personalized landing page with the federal 30% ITC math applied.
  4. Wait 2–4 weeks. Homeowners scan, see their roof + savings, book refundable site-survey deposits.
  5. Survey + close. Of 100 postcards, expect ~15 scans, ~3–5 deposits, 2–4 installs over 30–90 days.

$100 in. $50K+ in install revenue. The math compounds the moment you run a second campaign in an adjacent neighborhood with route-overlap benefits.

Year-by-year acquisition strategy

Year 1: prove the channel works

Goal: 20–40 closed installs from self-generated channels. Run 5–10 mailed solar quote campaigns across different neighborhoods to find your highest-converting demographic profile. Don't add Facebook ads or buy broker leads in year 1 — focus on the cheapest, highest-converting channel first.

Year 2–3: scale the channel, layer in retargeting + Google brand defense

Goal: 60–120 closed installs. Mailed solar quotes remain 60–70% of the budget. Add retargeting ads (anyone who scans a postcard gets a Facebook/Instagram retargeting flow) and bottom-of-funnel Google ads for brand search defense. Don't expand into broker leads until your self-generated CAC is locked in.

Year 4+: add capacity-fill channels selectively

Goal: 150+ closed installs. Now broker leads make sense as capacity fill when your self-generated channel hits ceiling. Pair them with retargeting so leads that don't close on the broker's first contact get folded back into your nurture flow.

The ITC + financing close

The conversation that closes solar

Most homeowners don't say "no" to solar — they say "I don't know." The shift from "I don't know" to "yes" comes from showing them THREE specific numbers in a row:

  • Your system: "7.5 kW, 19 panels, south-facing on the back of your roof."
  • Your monthly: "$187/mo with the federal 30% credit applied — vs your current $260 electric bill."
  • Your lifetime: "$58,000 in savings over the 25-year panel warranty."

The customer portal generated by Solar Launch surfaces these three numbers automatically, per homeowner, based on Google Solar API analysis of their specific roof. The site-survey conversation starts with the homeowner already having seen the math.

Why broker leads stall installers

Modernize, SolarReviews, EnergySage, and HomeAdvisor are the easiest channel to start with — call a rep, hand over a credit card, leads start arriving. But the unit economics get worse as you scale:

Self-generated channels (mailed solar quotes, D2D warm follow-up, neighbor referrals) have the opposite trajectory: CAC compresses as you build neighborhood density and brand recognition.

Site survey conversion math

The site survey is where solar deals close or die. Industry-average close rates from site survey to install:

The hot-survey close rate is what mailed solar quotes produce. The homeowner has spent 5–15 minutes on the customer portal before you knock — they've seen the system size, the monthly payment with financing, the ITC math, the warranty terms. The survey becomes a confirmation conversation, not a sales pitch.

Land your first 5 solar installs.

Type in a street. Render every roof with solar. Mail postcards at $1 each with the homeowner's savings on the front. Average return: $32 per $1 spent. First $1,000 campaign is money-back guaranteed.

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