Most contractor scheduling tools were built for the rhythm of on-demand service trades — a customer calls in, a tech gets dispatched, the appointment is one of dozens that day. Residential solar runs differently. The pipeline stretches 30 to 90 days from deposit-paid to PTO, involves multiple distinct appointment types, and requires coordination between in-house crews, subcontracted electricians, and AHJ inspectors.
What's different about solar scheduling
Five appointment types, one pipeline
A single residential solar customer generates 5 scheduled appointments minimum: site survey → structural assessment (sometimes) → install day(s) → electrical inspection → PTO commissioning. Each requires different resources and lives at different stages. Solar Launch's scheduler models each as a distinct event type tied to the same lead.
Every appointment is anchored to the rendered roof
The crew driving to a solar install needs to see what they're installing. Generic calendar apps store an address and a note. Solar Launch's calendar entry pulls the rendered roof with panels placed, system size in kW, production estimate, electrical-service tier, and the homeowner's contact info — automatically. The crew opens the appointment on their phone and sees the system they're delivering.
Deposit-paid site surveys are confirmed bookings
When a homeowner pays a refundable site-survey deposit through the customer portal, the survey isn't a tentative slot — it's confirmed. The scheduler treats it that way, and no-show risk drops sharply. Compare to generic broker-lead workflows where 30-40% of "booked" site surveys flake.
Permit + interconnection holds are first-class
Solar installs are routinely held waiting on AHJ permits or utility interconnection approval. Solar Launch's scheduler surfaces these holds explicitly — you see which installs are blocked by what, instead of permit delays disappearing into a CRM note nobody reads.
How Solar Launch's scheduler works
- A homeowner scans a postcard and pays a site-survey deposit through the customer portal.
- The lead moves to Deposit-Paid stage, and a "Schedule site survey" action appears on the lead card.
- You drag the lead onto an open date. The appointment auto-fills with the rendered roof, system size + savings math, and homeowner notes.
- The surveyor opens the appointment on their phone with all the context — roof type, shading concerns, electrical-panel age if known.
- After survey + proposal + contract, install day(s) get scheduled separately. The same lead carries the full timeline.
- Inspection and PTO appointments get scheduled as the milestones land. The customer sees timeline updates on their portal automatically.
Map view by utility territory
Solar Launch's CRM includes a map view that shows every lead clustered by utility territory and stage. A dispatcher glances at the map, sees three deposit-paid leads on the same utility's net-metering territory, and batches site surveys for the same day. Drive-time gets amortized; permits get filed in batches per AHJ.
When you need more than a built-in scheduler
For solar operations running 15+ installs per month across multiple jurisdictions with deep sub-coordination requirements (in-house electricians + structural engineers + AHJ-specific permit handlers), Sunbase Data or Solo's deeper dispatch + project-management features start to matter. The common move at that scale is to layer one of those alongside Solar Launch — Solar Launch handles acquisition + deposit + scheduling, the enterprise tool handles project ops.
Below that scale, Solar Launch's built-in scheduler is sufficient for most installers — and it ships with the rendered-roof + savings + deposit-paid context that no generic calendar app provides.
What this replaces
- Google Calendar with copy-pasted notes. No context attached, no map view, no pipeline visibility.
- Generic CRMs with calendar bolted on. Force-fits the data; doesn't surface utility-territory clustering or the multi-appointment pipeline.
- Spreadsheet schedulers. Common in year-1 installers, breaks down at scale.
- Phone-call confirmations the night before site surveys. Replaced by deposit-paid bookings.
The scheduler that knows which roof your crew is installing.
Free account, free rendering, $1 per mailed solar quote. Calendar, map view, and deposit-paid bookings ship in the same workflow.
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